Nine products for every restaurant chain workflow

From front-of-house ordering to kitchen production, purchasing, inventory, loyalty, and repeat visits, one platform connects the full operation

30,000+ stores served globally15+ countries and regions50+ deep ecosystem integrations

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Nine-product suite or full platform overview

Five core capabilities in one connected system

From peak-hour fulfilment to back-office cash control and regional standardisation, iDimsum brings the core challenges of chain operations into one platform

Smart store operations

POS, handheld POS, kiosks, QR ordering, and app workflows cover the front-of-house journey from queueing to checkout
Kitchen display and production workflows update in real time, making production status clear without verbal handovers
Supports table-side mobile ordering and self-service ordering to improve labour efficiency and floor throughput during peak hours

Unified cloud governance

Product master data, menus, pricing, and promotion rules are maintained once in the cloud and pushed to every store and channel
Supports channel-specific configuration so the same item can use different prices, time windows, and inventory rules by channel
Head-office standards and store-level flexibility work together, with menu changes taking effect in minutes

Omnichannel management

Dine-in, delivery, kiosk, and QR orders are managed from one screen
Connects with mainstream delivery platforms and keeps order status in sync in real time
Reduces missed orders and reconciliation risk from switching between platforms

Payments and cash control

Covers mainstream payment methods in Hong Kong and Southeast Asia for smoother checkout
Cash is recorded online from inflow to outflow, making every movement traceable
Shift handovers are recorded automatically, and reconciliation completes when day-end rules are met

Smart supply chain and operations

Customer orders trigger automatic inventory deduction, while sales forecasts support smarter replenishment and operations
Supplier collaboration and warehouse management complete the end-to-end supply chain data loop
Best practices become system rules, moving operations from experience-led to rule-driven